Dear Customers,
At The Cluster Kitchen, we understand that planning an event comes with a lot of questions — and we’re here to make the process as smooth and stress-free as possible. Below, you’ll find answers to some of the most commonly asked questions about our catering services, menus, booking process, and more. If you still have any queries, feel free to get in touch with us we’re always happy to help!
Packages
Customization
regular
Installation + Logo change
- The template will be installed on your server exactly as the demo looks like. You will get access to the admin panel, so you can manage your website
- We will replace the template’s logo with yours on each page of the template. The logo has to be in good quality in .PSD, .EPS, .PNG, .JPG format. Logo width should be 300px and 600px
silver
Ready-to-use Website
- Theme installation on your server with your logo
- Google map with your address set
- Content and images replacement up to 6 pages (without layout change)
- Removing elements that you do not need on your website
- Social icons set (without changing theme layout)
- Color scheme replacement
gold
Full Website Package
- WordPress and theme installation
- Customization of website branding
- Color scheme replacement
- Content setup (adding 6 pages, 6 posts, Revolution sliders)
- SEO Essentials
- Website speed optimization
Q1: How do I book with TCK?
You can book our catering services directly through our website, by phone, or by email. Our team will be delighted to guide you through your booking.
Q2: How much notice do you need for a booking?
We appreciate at least 48 hours’ notice for standard catering orders. However, we do our best to accommodate last-minute requests whenever possible. Please call us directly if you have a short deadline. Minimum time would be cold buffet 24 hrs and hot buffet 48hrs.
Q3: What’s the minimum number of people I can book for?
Usually our catering orders require a minimum of 8 people, but we can be flexible for small meetings or training sessions — just get in touch.
Q: Do you cater to special dietary requirements (vegetarian, halal, gluten-free, nut-free, etc)?
A: Yes, we cater for a range of dietary preferences and requirements. Please let us know in advance, and we’ll customize your menu accordingly.
Q: Do you provide delivery and set-up?
Yes — we deliver directly to your workplace or event venue and can set up a buffet if needed. Our team will make sure everything looks professional and is ready to serve.
Q: Are cutlery, crockery, or serving equipment included?
We can provide disposable cutlery, plates, cups, and serving equipment upon request. Please let us know your preferences in advance.
Q: Do you cater for breakfast, lunch, and dinner meetings or events?
Yes — we cater for breakfast meetings, working lunches, training sessions, client events, and even evening receptions. Our menus can be tailored to suit the time of day.
Q: Do you handle health and safety and allergy information?
Yes — we follow strict health and safety regulations and allergy controls. All food is prepared in a professional, hygienic environment, and we can provide a full list of ingredients upon request.
Q: What are your delivery charges?
Delivery charges vary by location and order size.
Q: How can I pay?
We accept payments by bank transfer, credit card, or debit card. An invoice will be provided after your booking is made.